Ordering and Payment

1. How do I place an order?
   
   To place an order, simply browse our website, add the products you wish to purchase to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information.
   
   
2. What payment methods do you accept?
   
   As, in our country Pakistan, the mainly used payment method for online store's is ( CASH ON DELIVERY ). So, we also Prefer it.
   
   
3. Is my personal and payment information secure?
   
   Yes, our website uses SSL encryption to ensure that all information transmitted between your browser and our server is secure.

Shipping

1. What are your shipping rates and estimated delivery times?
   
   Our shipping rates and estimated delivery times vary depending on your location. Please see our Shipping Policy page for more information.
   
   
2. Do you ship internationally?
   
   No, we do not ship internationaly.We only ship in our local country Pakistan.
   
   
3. Can I track my order?
   
   Yes, once your order has shipped, you will receive an email with tracking information.

Products and Ingredients

1. What if I have sensitive skin or allergies?
   
   If you have sensitive skin or allergies, we recommend reading the ingredient labels and product descriptions carefully before making a purchase. If you're still unsure, please contact us at support@glint-glow.com for more information.
   
   
2. Are your products cruelty-free and vegan-friendly?
   
   We strive to offer cruelty-free and vegan-friendly products whenever possible. Please see the product description or contact us for more information on a specific product.
   
   
3. Can I return or exchange a product if I'm not satisfied?
   
   Yes, please see our Return and Exchange Policy page for more information.

Account and Password

1. How do I create an account?
   
   To create an account, simply click on the "Create Account" button at the top of our website and follow the prompts to enter your information.
   
   
2. I forgot my password. How do I reset it?
   
   To reset your password, click on the "Forgot Password" link at the top of our website and follow the prompts to enter your email address. An email with instructions on how to reset your password will be sent to you.

Returns and Refunds

1. What is your return policy?
   
   Please see our Return and Exchange Policy page for more information on returning or exchanging a product.
   
   
2. How do I initiate a return or exchange?
   
   To initiate a return or exchange, please contact us at support@glint-glow.com with your order number and reason for return or exchange.
   
   
3. How long does it take to process a refund?
   
   Refunds are typically processed within 3-5 business days of receiving your return.

Contact Us

If you have any questions or concerns that aren't addressed here, please don't hesitate to contact us at support@glint-glow.com. We're here to help and look forward to hearing from you.